With a flexible and modular approach, we create service solutions, covering the complete project lifecycle, which is tailored to your needs, balancing cost against requirements to deliver maximum business value.

With a rich services portfolio, we have capability across multiple technologies, the ability to operate in diverse environments and a customer focused attitude.

Our services

We create service solutions to address customer requirements in the best possible way without unnecessarily complication.

Design
Deploy
Support
Manage
Transform

Design

Our detailed design offering is a fundamental element in our design, plan, build approach to projects. This applies equally to the CCTV camera over the ticket gateline, or a country-wide radio based signalling system coupled with the capability to deliver packages for standalone telecoms renewals and complex inter-disciplinary schemes.

The engineering competencies required are available in-house, fully assessed against industry recognised frameworks, with a capacity to meet current demands

Deploy

We offer a nationwide field force that are experts in installing, commissioning and integrating multiple technologies in a diverse range of operational locations and environments.

We deliver deployment services for ICT equipment and solutions that span multiple market sectors. 

Our methods, standards and processes comply with product manufacturer requirements, health and safety regulations, physical environment compliance and represent industry best practice.

Support

We have multiple 24x7x365 operational centres and can provide a range of different support options from Service Desk dealing with calls from users and providing second line, third line or fourth line technical support, through to a Network Operations Centre for monitoring equipment and network performance.

Support services are complimented by field maintenance activities with us providing options for both planned and reactivate maintenance. These are delivered by a nationwide field engineering force, supported from over 40 operation locations including UK wide spares and logistics capability, all backed by defined Service Level Agreements.

Manage

We know that managing mission critical technology solutions is not an easy task. Our methodology covers the entire spectrum of managed and operational requirements, providing cost certainty, consistent performance, committed service level agreements and a philosophy of continuous improvement.

We have the expertise, experience and flexibility to manage just a single technology element or service, through to providing a complete managed service for an organisation’s entire ICT estate

Transform

With many major transformation projects deployed, we will take over the support of the existing infrastructure, ensuring this is in a known, stable state and then work with the organisation to implement a phased transformation to new technology.

This ensures that existing services continue unaffected while transitioning to new technology that will run alongside existing technology, until the entire infrastructure has been upgraded and the network or infrastructure transformed ready to support the organisation and their future requirements.