Exceeding Customer Side Leakage targets with Thames Water
- 26 Mar 2026
Markets
Working across five key markets – Energy, Water, Technology & Communications, Transport and Defence, Industrial & Public Sector – we're constantly evolving our expertise to solve challenges and help our clients deliver vital projects.
Essential infrastructure services for life
No matter what the challenge, we share our clients' ambition to deliver sustainably and we know they expect joined-up solutions and effective results. That’s why working together as M Group is more important than ever before, to help support an infrastructure that needs to adapt to a changing world and tackle the climate crisis. Aligned behind a cohesive ambitious future, we continue to build long-lasting partnerships with all our clients to support future demands across infrastructure, confident we have the capabilities and deep expertise to continue to deliver at the pace of change our clients demand.
Capabilities
Provide integrated capabilities, across Capital Projects, Repair & Maintenance, In-Home, Digital Solutions, Technical Services, Data Insights, Decarbonisation, and Cyber. Our range of capabilities allow us to move beyond individual services and become a true solutions provider for our clients.
Capital Projects
Industry-leading capital delivery, with end-to-end sustainable solutions that enhance asset performance and drive long-term value.
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Repair & Maintenance
Responsive and reliable solutions to clients’ needs, with a highly skilled workforce using the latest technology to renew, repair and maintain.
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In-Home
Connecting essential household services and improving customer experience across water, energy, and communications.
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Digital Solutions
Designing, building and maintaining critical digital infrastructure across the UK and Ireland.
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Technical Services
Meeting clients’ strategic needs across the mechanical, electrical, instrumentation, control, automation and telemetry (MEICAT) spectrum.
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Data Insights
Driving asset resilience and efficiency by utilising the latest data solutions and analysis.
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Decarbonisation
Delivering a sustainable future through clean energy solutions, carbon-saving retrofits, and the latest EV technology.
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Cyber
Keeping systems safe in a digital world, with bespoke cyber-defence, client-focused consultancy, and real-time protection.
Learn moreAn approach that doesn't cost the earth
We're driven by a desire to continually improve and innovate. Our latest ESG report is a reflection of our commitment to making a positive impact on the environment, society, and governance. Join us on this journey as we strive to create a sustainable and responsible future for all.
We recognise there's always more to be done, and we remain committed to transparency in reporting both our achievements and our challenges. This report will highlight areas where we are ahead, and a few areas where we have more to do.
Over 14,000
people and growing
200+
locations across the UK and Ireland
1884
our roots and heritage span almost one and a half centuries
Bronze Medal
ESG | Ecovadis 2026
360°
end-to-end, at each point across lifecycle, all areas of infrastructure
