Exceeding Customer Side Leakage targets with Thames Water
- 26 Mar 2026
With decades of experience in mission‑critical communications and infrastructure technology, our solutions are embedded in everyday life—supporting the safe operation of transport networks, emergency services, network providers and essential public services relied on by millions of people.
Drawing on deep technical expertise, accreditations and a strong customer focus, we are a trusted partner for organisations operating at the forefront of the digital revolution. From roads and rail to communications networks and public sector systems, we deliver resilient, secure and future‑ready solutions that meet complex operational demands and evolving connectivity needs.
Our engineers deliver a wide range of systems integration solutions, from retrofits and upgrades to new builds. Using vendor‑independent expertise across platforms and industries, we design and implement efficient, innovative solutions including PLC, HMI and SCADA systems, alongside networked and distributed architectures. Our services are supported by scheduled maintenance, predictive monitoring and 24/7 emergency cover, helping optimise performance, data insight and asset reliability.
We provide turnkey solutions across the full network lifecycle, from survey and design through to build, commissioning, operation and upgrade. Our capabilities span fixed and mobile connectivity, including fibre, mobile and in‑building systems, covering both active and passive estates. Whether building new networks, maintaining existing infrastructure or decommissioning legacy systems, we deliver seamless transitions, minimal disruption and long‑term performance - enabling reliable connectivity today and readiness for tomorrow.
Working across five key markets – Energy, Water, Technology & Communications, Transport, and Defence, Industrial & Public Sector – we're constantly evolving our expertise to solve challenges and help our clients deliver vital projects.
Leading in end-to-end energy solutions, powering net zero transitions and sustainable infrastructure for businesses and communities nationwide.
Energy
Delivering integrated water solutions across the asset lifecycle, combining engineering, digital capability and smart networks to create resilient, sustainable infrastructure.
Water
Setting UK industry benchmarks by using advanced platforms, introducing innovative solutions, and providing expert delivery for critical digital infrastructure.
Technology & Communications
Bringing together highways, rail, aviation and defence expertise. M Group Transport delivers innovative, sustainable infrastructure solutions that connect people, places and economies nationwide.
Transport
We're protecting defence and public services through resilient IT, advanced technology, and scalable solutions for mission-critical operational excellence.
Defence, Industrial & Public SectorsAt M Group, we work with private and public sector organisations across water, energy, transport and telecom, delivering essential infrastructure services, with more than 14,000 people, 200 locations and a heritage of more than a century.