Managing over 70 million records, we ensure data collection is smart and compliant, developing innovative services and products as we help our customers drive towards net zero. By using cutting-edge technologies, we create tailored solutions that not only optimise operations but also support sustainability goals.

Our commitment to delivering reliable, data-driven insights empowers our clients to reduce their environmental impact, improve efficiency, and make significant strides towards a cleaner, greener future.

Providing the services our clients need

From efficient meter reading and data collection to customer appointments and emergency services, we deliver tailored solutions that optimise processes, improve efficiency, and ensure compliance.

Our services also include pre-installation surveys, revenue protection, and smart meter support, all focused on helping clients meet their objectives while contributing to a more sustainable future.

  • Meter reading and data collection

  • Customer driven appointments or appointment campaigns

  • Must read services to optimise industry settlement performance

  • Pre-installation and meter asset surveys

  • Collecting consumer data

  • Emergency prepayment meter services

  • Electric meter - half hourly download services

  • Battery exchanges

  • Revenue protection services

  • Attend non-communicating smart meters to undertake basic triage wrap down

  • Meter modem exchanges

  • Property services, including inventory management

  • Non-utility data collection

Discover our other energy services

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. All aimed at supporting the transition to a net zero economy. 

We design, build and maintain overhead line and transmission substations at voltages up to 400kV, while supporting system decarbonisation.

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As one of the largest Independent Connection Providers (ICPs) and network infrastructure contractors in the UK, we support transmission and distribution network operators.

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We’re working hard to make safe, quality and sustainable EV projects a reality, including designing, installing and maintaining EV infrastructure, solar solutions and battery energy storage systems (BESS).

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We're the leading provider of field metering services in the UK energy retail sector, and our comprehensive metering services mean we can offer efficient and flexible solutions for every type of customer across gas, electricity, and water sectors.

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We’re working to eliminate fuel poverty and help the UK reach net-zero targets by collaborating with our partners to deliver large-scale domestic retrofit projects and offering expert energy-saving advice.

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Energy Head Office

Cobalt One

Silver Fox Way

Cobalt Business Park

Newcastle-upon-Tyne

NE27 0QJ