• Governance
  • 19 Mar 2025

In working to introduce this technology, we’ve been paying attention to the requirements and appetite of our clients and the potential risks and benefits for these systems.

MAGI (M Group Artificial Generative Information) is a bespoke AI to help us collate and explain our policies and procedures for client queries and tenders.

What are the benefits of in-house AI?

We’re responsible in the use of AI across our business. Having an in-house AI system gives us the opportunity to tightly control information, with specific documents and policies from our Business Management system being collated to form a library that is up-to-date and accurate.

By restricting the information in which MAGI can pull from, we can make sure all information being provided is the most recent and factually correct for our business.

Our Water Growth Team has been testing an early version of MAGI.  

We highly recommend MAGI Canvas to other teams who are looking for a quick draft content creation, it has been a huge help in our writing processes.

Soruban Sarvananther, Head of Strategic Initiatives

To make sure this technology is responsibly used across our business, we’ve run and continue to run a series of training sessions open to our people, to give them tips on how to ask AI for assistance.

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